The Pioneer Group

The challenge

We worked with Pioneer Group with a focus on developing a strategic approach to asset management alongside implementing a more efficient approach to supplier management.

Retaining a strong community focus, the Group had a number of contractors and wanted to bring a number of cyclical redecoration contracts under one contractor to improve their communities and enable efficient delivery of their vision, values and strategic goals. They turned to Service Matters to support them with Procurement expertise after a previous customer recommended our services.

The results

  • Savings of £1.236m (48.5%) over a five year period against the budget of £2.4M
  • An annual saving of £247k per year
  • Added value to other areas such as repairs and maintenance
  • Tender delivered social value benefits

What we did

Our engaging discovery approach enabled us to quickly and efficiently produce an options appraisal and provide recommendations for the best way to deliver this Procurement process. We then facilitated the project and worked in partnership to involve residents at all stages to procure a cyclical decoration works contracts.

We helped to identify social value benefits and procured a supplier that offered training and employment opportunities in the form of a dedicated apprentice over the term of the contract, resident work placements and community involvement.

In their own words…

“Support on this project has been first class. Constant communications and suggested improvements to documents.”