Trafford Housing Trust

The challenge

Trafford Housing Trust asked us to provide a bespoke procurement solution. By using all our procurement expertise and innovation, we helped them to formulate a great new way of working that delivered impressive results.

The results

  • Eliminated a managed facility saving £170,000
  • Identifying and delivering an additional £35,000 in savings
  • Delivered true value for money

What we did

Service Matters we commissioned to specifically deliver a new innovative way of working within a short deadline.

Our team worked closely with the customer to provide housing sector procurement expertise. The tight deadline was not an issue, so we devised a detailed project plan and identified a clear way forward.

We stuck to that project plan and delivered above and beyond for the customer.

In their own words

"The most important things we have achieved by working with Service Matters have to be the improvements, savings and the fundamental changes in the way we work."

"What’s more, we got exactly what we wanted. Nothing was too much trouble and Service Matters delivered on time, every time. We envisage that peers will be eager to see how the new innovative model works and will be adopting it within their own organisations."