Register for this webinar to discover Lean's role in unlocking the true value of a merger. Integrating two housing organisations has never been easy, and the current regulatory and political environment brings a number of challenges in which we must address through innovation and partnership.
Once the dust settles on the financial and legal mergers between housing organisations, the real work begins to drive consistency in service delivery. This often exposes critical differences in the way organisations work and can lead to culture clashes.
Discover how Lean can help merging organisations to realise the right way forward through business transformation. In this webinar, we'll share how Lean can be utilised to unlock value for the customer and deliver efficiency.
You'll also discover how Service Matters, part of the Orbit Group, successfully supported the post-merger alignment project between ISOS and Cestria. This project actively engaged frontline staff in developing consistent processes in advance of an ICT implementation.
Hear from those involved who will share their experiences and tips for the future.
- Julian Beaney, Business Services Director, Service Matters
- Paul Fiddaman, Group Chief Executive (Designate), ISOS Housing Group
See you online soon!