Tom Coles

Tom Coles

Tom is responsible for delivering Lean Improvement projects, completing a number of successful projects across the social housing sector, in both England and Ireland.

With previous working experience across a number of front line functions including housing management, income services, property services and customer involvement, Tom has an extensive understanding of a wide number of business areas.

He is passionate about improving service delivery to meet the needs of customers and his collaborative approach ensures positive outcomes are always delivered.